Category Archives: Business Tips

How can a Digital Agency Help an Online Business Avoid Failure?

digital agency in austin

The world is online. More than ever, businesses are finding that an online presence isn’t simply necessary; it is as the heart of what they do. For many, the difference between succeeding and failing is in how they manage those online interactions and experiences. For this, many turn to digital agencies, marketing and advertising firms that think online first. These agencies help online businesses avoid common pitfalls and succeed in a competitive market. If you are a business in Texas, then a digital agency in Austin could help you improve your business. Here are just a few things that the right agency can do for you to help you grow online.

Design a Better Site

When people think about how their site appears on Google and other search engines, they often think about keywords. It is, after all, how Google manages its adword auctions. But when it comes to climbing the ranks of Google organically through search engine optimization, the key is quickly changing to design over keywords, and the right digital agency in Austin can help.

The website is the main player for your average online business, the place where customers come to buy. It needs to not just work but also be a memorable and engaging experience. For that, most businesses need the expertise of design experts, something the right digital agency in Austin can offer. With the right website design thinking, your site can go from functional to beautiful and effective, increasing conversion rates while also helping it climb the ranks of Google. That means more people buying and more people finding you when they head to their favorite search engine.

Craft a More Dynamic Customer Journey

When we talk sales, we often talk about the sales funnel. But the sales funnel is actually just another way of saying “customer journey.” Understanding each point of this journey, and how to capitalize on them, is at the heart of what a digital agency in Austin can offer. This is about capturing the curious, whether they are searching through Google or scrolling on social media, and turning them into customers. This is also where many businesses fail.

When you work with a digital agency in Austin, you are tapping into a group of people who craft journeys, who understand how people move online, and who know where and how to capture their attention. This includes ads, but also the social media strategy, brand development, and more. It’s a holistic approach, and one that the right agency can help a company create.

Measure Your Success

At the end of the day, what your digital agency in Austin needs to do is deliver results. They need to help an online business do the thing it needs to do, which is to sell its products or services. What those measurable things are needs to be figured out at the start of the campaign, and the right agency will bring those results to that business. But how do they do this? With solid data and data analysis.

Many people think ads and marketing form an industry that thrives on creativity and gut, but all of this is founded on data. These days, there is so much fantastic data available that any digital agency in Austin worth your time will be able to provide solid, interesting data statistics that can prove the good work they have done, and they adjust on the fly to help those metrics improve. This data is key for seeing how well a campaign is working, but it can also help a business set itself up for success in the future.

Almost every business today has an online component, and that has only increased in the past year. What separates an online business that succeeds from a failure is how well they can connect with their potential customers and convert them. If you are a business in Texas, then you can improve your chances of success by connecting with a digital agency in Austin. With the right team at your side, your business can improve its site, its journey for potential customers, it can execute effective advertising campaigns, and it will have the data needed to improve. All of this is possible, and surprisingly easy, when you have the right online digital agency helping.

Leaders Merchant Services: What They Include and How They Can Help Your Business

Payment System Must Be Perfect

The contemporary market scenario across the globe is indeed hard-hitting, and customer support is very much essential for all businesses. That said, only by providing the maximum possible assistance to the clients, small and medium businesses will be able to thrive in this competitive market. Here, retaining existing customers is highly significant; besides, businesses must also work for augmenting the customer base by attracting new clients. Both these processes are equally vital as far as the healthy survival of the related business is concerned. One of the base things all customers will wish to have is a speedy and accurate payment system. This arrangement will make their transactions prompt and precise.

Choose a Flawless Payment Method

Considering the above practical facts in the background, businesses will have to have a precise POS system. A POS system is a specifically created network that comprises one center-computer, which will have links to various checkout points that have the support of numerous hardware components such as scanners for barcode, payment terminals, etc. Only by installing such a faultless POS system commercial establishments will be able to make the payment process easy, and this arrangement will be of great help to the customers. A sizable section of present-day consumers uses their debit or credit cards for shopping. Hence, the payment system must be flawless, and only then, the customers will be able to complete the check-out process swiftly and without any problems. Therefore, merchants must take great care and attention in maintaining the preciseness of their payment systems. That said, most of the modern-day commercial establishments depend on the specialized services of credit or debit card processors like Leaders Merchant Services to deal with the details of the customers’ credit or debit cards. However, picking the most appropriate processing system is vital.

Leaders Merchant Services: What They Include and How They Can Help Your Business

It is a must that you, as a vendor, must precisely assess the functionality of the credit and debit card processors. There are some key factors that one will have to consider while selecting a credit card processing agency. These factors will give you a precise idea about the quality of services that you can expect. The points include the swiftness of the transaction, the uptime reputation and track record, the pricing factor, and above all, the customer service.

The Leaders Merchant Services proffer you an unbelievable pricing rate; the rates will be very reasonable and will be approximately in-between 0.15% to 0.49%, which is low when compared to the existing pricing of the competitors. Of course, the pricing depends on the nature of the business and the processing needs. The debit card rate begins at 1.58%, and here also, the rate will vary in sync with the card. There will be a surcharge of 2.39% for reward cards. The interchange plus charges, which will have a markup of minimum percentage, will come in the range of 0.30% to 0.50%. Vendors will have to pay only a nominal monthly charge to the Leaders Merchant Services, and this will be only $5.95/-, and the yearly PCI compliance fee will be $89. In addition to this, there will be a standard minimum charge on transactions, and this comes to $25/.

Furthermore, the vendors will get the appropriate EMV equipment, which is on par with the latest prevailing smart payment standards. This machine will be highly handy for the merchants as the use of various styles of payment cards is prevalent these days. Your clientele will surely appreciate the same day approval, which will reduce their financial tensions considerably. The availability of multiple payment methods will be of great help to your customers. The low price guarantee will be $500/-. Leaders Merchant Services offer various options that involve 3rd party software and hardware agencies. Besides, there will be a plethora of payment terminal choices, and you will be able to pick the most appropriate ones that your local clientele use regularly. Yet another incredible offer from the Leaders Merchant Services is the leeway to choose the specific software and hardware that will go well with your organization system and commercial requirement.

WeChat Shop: How to Create One

With over 1000 million monthly active users, WeChat is one of the largest and most-used social media platforms in China. People use it not just for staying connected with family, friends, and acquaintances, but also for playing games, shopping, banking, trading, and more. To boost eCommerce, Tencent added support for mobile payments in 2013, and by the following year, had made it possible for everyone to set up their own branded WeChat shop.

As long as you have a verified WeChat account and qualify for WeChat Payment, you can use the web-based online dashboard to create and manage a WeChat shop. WeChat users can visit WeChat shops from multiple access points, and they can enjoy a seamless shopping experience due to convenient features like the one-click-payment, automatic log-in, and automatic address collection. They can also share the WeChat shops with their friends and help increase your sales conversion rate.

How to create a WeChat shop

It is possible to create your own WeChat shop from scratch. However, most people prefer to take the more convenient option of using third-party WeChat eCommerce platforms like YouShop, Youzan, Paipai, Weidian, and jd.com WeChat store.

Many of these offer free basic platforms and easy-to-use templates that will let you set up an online shop within minutes. The templates generally include a product display page, a magazine page, a customizable slide show with music, a customizable button, and a menu bar. If you are just starting in eCommerce, it may be a good idea to use the basic platform and features. As your business grows, you can consider if you need more advanced features and design solutions, and then you can go for the paid options.

The benefit of using these eCommerce platforms is that you can quickly set up a shop with a clean interface, for free or for a fee. You can also set up promotions and offer discounts, and customers can track shipping. The disadvantages are that design customization is limited, so your eCommerce shop will be similar to others on the platform, you can only use the features it allows, and order management can be difficult. However, these issues may not significantly affect sales as many brands use WeChat stores as additional venues to sell their products and also conduct eCommerce on their official websites and other places.

Designing a WeChat shop

After creating your WeChat shop, you use the interface to upload your product information, pictures, and discounts. You can sell everything from essential items to luxury items via your WeChat shop. Whatever you sell, you need to design more with pictures as people find images more appealing than text when shopping on mobile phones. Provide context about your brand as well as proof about the authenticity of your products.

Set up a payment system

Consumers can buy from your store using their smartphones and can pay using WeChat Payment or Alipay. You can connect your WeChat account with your bank account to receive payments from customers anywhere in the world. WeChat Payment handles the monetary transfers, including currency conversion and overseas transfer.

Generate traffic to your store

You can generate traffic to your WeChat shop by roping in social media influencers to help you with promotions, and by using CPC platforms and affiliate programs. You can target users based on their shopping behaviors and send them WeChat ads and messages to let them know about your products. You can inform them about promotions and offer Wechat coupons for group buying discounts when they buy with friends. You can also provide QR codes so that WeChat users can have offline to online conversion access to your store.

Furthermore, you can also offer reliable customer service via your official WeChat public account. By responding quickly to concerns and queries, you will be able to create a positive image of your brand with consumers, and that will help you to build better relationships with buyers and gain more followers and fans. You can track the traffic to your store and your follower growth in real-time.

As you see, setting up a WeChat shop is an excellent way of introducing Chinese consumers to your products and furthering your brand influence in the country.

Three Tips to Choose the Best SEO Agency for Your Business

There are a number of SEO companies operating in each city alone. With so many options, it can be a bit overwhelming to choose the right agency for your business. Hiring the wrong company can do more harm to your business. So, it is important to do your research before you select an SEO agency. Consider these three tips to choose the best one for your business.

Review their past performance

Successful SEO agencies will be backed by verifiable and specific results. You can easily check their performance by assessing the results they have delivered for their clients. Reputable agencies have nothing to hide. They proudly present such information on their website for the benefit of their prospective clients. You may find case studies on the website with data such as an increase in the percentage of organic traffic for a client along with the percentage of bounce rate and other metrics.

If you don’t find such information on a company’s website then send them an inquiry for the same. Request them for real examples when you first approach them for more information about their business. Also, consider their industry accolades such as awards.

Client testimonials are also great to assess a company’s performance. See to it that the testimonials are presented well with the clients’ names and business mentioned alongside their photographs and statements.

You can search online for local SEO companies by using your location in the keyword. For instance, SEO agency Miami is a good example of a relevant keyword. It will help you jumpstart your research.

Assess the transparency of their business

You wouldn’t want to see your money wasted by hiring an SEO agency that doesn’t really deliver. So, see to it that you don’t focus only on their performance but also on the way they conduct the business. Anyone can write glowing content on the website. But you need to see if they can back what they say.

Check if they offer free SEO analysis. It can be a good starting point to gauge a company’s confidence.

Do they mention the names of their clients on the website? A company that has a solid client base will not hesitate to present this information to their prospective clients.

SEO companies with transparent business practices will grant their clients 24×7 access to real-time results. So, you will be able to check your rankings on various search engines along with traffic statistics. Companies that are assured of producing the desired results for their clients will not hesitate to reveal information about their performance. With access to such data, you can see the company’s performance anytime you want.

Some reputable SEO companies work with only one business in each category and market. They may or may not reveal this information on their website (though businesses with transparent practices are likely to do so). Exclusivity is a good thing to have when you hire an SEO company for the job. It can be a relief to know that the same company is also not working for your competitors.

Reputable SEO companies with transparent practices will never insist on long-term contracts. Yes, it takes time for SEO results to show. But they will still not ask their clients to commit to them for the long term. They charge on a monthly basis. So, it gives you the freedom to terminate their services any time you feel the need to do so. Only companies confident in their performance will offer monthly contracts.

You can also check their business social accounts (if they have any) to know more about their business practices and ethics. Read their business blog to assess their industry knowledge and expertise.

Schedule a meeting

Once you have identified a good SEO company, schedule a meeting with them. It can be an in-person meeting, a video call, or just a telephone conversation. Unless you speak with the company executives, you will not know if they are a good fit for your business.

Ask them to define how they plan to tackle SEO for your business. Gauge their understanding of your business category by asking them relevant questions. Ask them about their fees upfront for the monthly work.

What Can a Life Cycle Marketing Agency Do for Your Business?

For too long, companies have been relying on outdated methods to capture and capitalize on leads and customers. In fact, many of the tactics that are given to businesses to help with their marketing are based on ideas that pre-date the internet itself, and that hardly account for how much our society has changed. There are, however, modern marketing agencies focused on new ways of thinking. They’re often called a lifecycle marketing agency and they’re helping businesses succeed now and into the future.

A lifecycle marketing agency is one that uses lifecycle marketing to better target customers and help businesses generate new leads and capitalize on their success. But what is lifecycle marketing and why is it seeing such success? We break it down for you here.

What is Lifecycle Marketing?

When people ask about a lifecycle marketing agency, their first question is often the most obvious: what exactly is lifecycle marketing? This particular style of marketing is a goodwill generating concept focused on delivering content and incentives to your target demographics in the ways that they love. So instead of trying to get people to come to your infrastructure, you reach out to them in places that they already are. This is all done with the purpose of converting them not simply into customers, but into brand ambassadors.

Why is lifecycle marketing different from your typical sales funnel? It’s a more fluid model compared to the traditional sales funnel, and it’s one that’s better adapted to the modern sales journey. While the sales funnel has been a useful analogy, it’s also largely outdated, and has been since the internet became a household utility. Lifecycle marketing, especially when implemented with the help of a lifecycle marketing agency, is much better suited to today’s tech-savvy customers.

The Three Major Stages of Lifecycle Marketing

Lifecycle marketing has a number of advantages compared to the traditional sales funnel. It’s arranged a little differently. In this form, it is actually three stages, each of which have clear goals and processes. Unlike a sales funnel, these stages are not consecutive. In fact, many leads will bounce around these different stages as they become more aware of your brand, products, and options. Many companies that use lifecycle marketing will craft a plan in conjunction with a lifecycle marketing agency to ensure that the plan works. Here is a breakdown of each step.

Stage 1: Collect

In the collect phase, a lifecycle marketing agency will break down the profiles of all your target demographics. Not just with their likes and dislikes, but also where they are on the internet, how they best receive information, and what forms of advertising they prefer. In this phase, the focus is on collecting leads and demographic information simultaneously.

Much of the collect phase is developing content plans that will drive customers to your site or your storefront. This can be through eye-catching articles, e-books, white papers, or other relevant materials. The right lifecycle marketing agency will help you create the right plan for your company and industry.

Stage 2: Convert

Conversion is all about relationship development, one that relies on a steady stream of relevant material for anyone who’s found you. This stage is crucial for tone and brand identity, something that a lifecycle marketing agency can help you refine. In this phase, you will start to see more leads warm up to and begin a fruitful relationship with your company. But that first sale is not the end. In fact, it’s basically the beginning.

Stage 3: Create

In the create phase, you will begin turning your converts into ambassadors. This can be done in any number of ways, be it promotions, additional lead generation, or even incentivizing spreading the news of your company. With the right lifecycle marketing agency helping, you will be able to develop these relationships into something that works far past the first sale. After all, an ambassador for your company will give you invaluable word-of-mouth marketing that you simply cannot buy.

What makes a Lifecycle Marketing Agency Different?

Since lifecycle marketing is so focused on meeting potential customers and leads where they are, a lifecycle marketing agency is actually specialized in audience knowledge. They create and maintain incredibly detailed and relevant profiles of your demographics to help you reach new levels of success.

If you are tired of the old ways of marketing and want to see success in the modern world, then you will need a new marketing strategy. For that, you will need a lifecycle marketing agency to help you break out of old habits, meet new leads where they are, and convert customers into your next brand ambassadors.